FAQs aboutInvoice and Tariffs
What is CUPS?
The CUPS, or Universal Supply Point Code, is a key composed of numbers and letters that identifies your home’s electricity or gas installation…
What does the CUPS mean?
The CUPS consists of 20-22 characters with the following meaning: letters that identify the country where the supply point is located: ES for Spain, 4 numbers that identify the distributor…
What is the CUPS used for?
The CUPS is necessary for identifying your home’s electricity or gas supply with the distributor, suppliers, or public administrations. It will also be required for important formalities, such as…
Where can I find the CUPS?
Finding the CUPS for your supply is straightforward: If you have an electricity bill, you can find it in the ‘Contract details’ section…
How to read my electric bill?
Reading your electricity bill may seem complicated at first, but it is simpler than it sounds. First, you will find your personal and contact details, as well as the address of the electricity supply…
How is electricity consumption calculated?
Electricity consumption is calculated based on the kilowatt hours (kWh) you have used during the billing period. This information is obtained from the electric meter, which records how much electricity…
What do the different items on my invoice mean?
In your electricity bill you will find several important concepts…
What is the power term and how is it reflected in the bill?
The power term is a fixed cost you pay for the contracted power in your home, regardless of how much electricity you consume. The contracted power is measured in kilowatts (kW) and determines the maximum amount of electricity you can use at the same time without…
Why is my electric bill higher than usual?
Your electric bill may be higher than usual for several reasons. An increase in electricity consumption, such as the use of additional appliances or longer usage time, can increase the cost…
How do I understand my electricity bill?
To understand your electricity bill, it is important to familiarize yourself with the different sections and concepts. Review your personal and supply data, then the consumption summary showing the amount of electricity used…
What taxes are applied to my electric bill?
In Spain, two main types of taxes are applied to your electricity bill. The Electricity Tax, which is a percentage of the consumption and contracted power, and the VAT (value added tax), which is currently 21% on the total bill, including…
How to choose the best electricity tariff for my home?
To find the tariff that best suits your needs and consumption habits, you first need to analyze your electricity consumption. This involves reviewing your consumption history to understand when and how much you consume…
What is an hourly rate?
An hourly rate is an electricity pricing structure that divides the day into different periods with varying rates to encourage efficient energy use. Generally, this tariff is composed of three distinct periods: peak, flat and off-peak…
